Personal Data Protection ( GDPR )

SIVENT analyzes on this website how it uses and processes your personal data. You may contact us, if you have any questions, on our e-mail [email protected] .

1.Personal Data

By visiting our website  there is a possibility that you will be asked to fill your personal details, such as name, profession, e-mail address, telephone number, etc.) to contact us. The only data we collect and store is the one you provide to us and is essential for transactions with you.

Our website receives for purely statistical purposes some information about you, including your IP address and Cookies technology. See Cookies policy.

2. Sources of personal data collection

In addition to collecting data from our website, our company also collects data in the following ways:

  • With invoices, our company collects data (VAT, TAX, bank accounts, telephone numbers, addresses), which are necessary for its transactions, mainly with legal entities/companies, but also individuals.
  • By sending e-mail to [email protected].
  • With your telephone communication with the company, in case the calls are recorded, always within the legal framework and with your explicit consent (when required).
  • With the recording of image and movement, in case the premises have a recording system (cameras), always in legal frameworks and with the foreseen markings and information.

3. Use of personal data

The personal data you provide to us, in any of the above ways, is always used in a lawful manner and with the intended markings, for any of the following purposes:

  • Για την επικοινωνία και την παροχή υπηρεσιών σχετικά με το αίτημα σας. 
  • Για την βελτίωση των παρεχόμενων υπηρεσιών μας.
  • Για την βελτίωση της ιστοσελίδας μας .
  • Για την ενημέρωση και προώθηση των προϊόντων και των υπηρεσιών μας. 
  • Για την αποστολή ενημερωτικών email (NEWSLETTER).
  • Για εσωτερική χρήση της εταιρείας.
  • Για διευθέτηση παραγγελιών και διακανονισμό απαιτήσεων.
  • Σε ειδικές περιπτώσεις για την γνωστοποίηση και σε συνεργαζόμενες με την SIVENT επιχειρήσεις, για την παροχή υπηρεσιών και υποστήριξης, πάντα με ασφάλεια και προστασία των προσωπικών δ
  • To communicate and provide services regarding your request.
  • To improve our services.
  • To improve our website.
  • Update and promote our products and services.
  • For sending informative emails (NEWSLETTER).
  • For internal use of the company.
  • To arrange orders and settle claims.
  • In special cases for the notification and in companies cooperating with SIVENT, for the provision of services and support, always with security and protection of personal data.

4. Data

The data we collect is necessary for any of your transactional or contractual relationships with our company and is not disclosed to anyone without your consent, except in the cases mentioned above.

5. Data deletion

You have the right to correct, complete and update your personal data.

If you wish and if the necessary legal requirements are met, you can request the deletion of your personal data.

Also, if you do not want to use Cookies on our website, you can disable this option from your web browser.

6. Modification of the privacy policy

In case of modification of the privacy policy, you will post on our website and we will inform you in any way.